Fundamentals of Decision Making & Problem Solving
Overview
Fundamentals of Decision Making & Problem Solving helps managers lead people, decisions and change with more clarity, using tools they can test with their own teams straight away. It is designed for participants who are new to the subject or want a solid, structured foundation.
What you will be able to do
- Explain the key concepts, terminology and standards of Decision Making & Problem Solving.
- Describe communication, feedback and influence.
- Carry out routine tasks related to leading change and managing resistance safely and correctly.
- Recognise early warning signs in performance, accountability and coaching and escalate them.
- Use checklists and simple tools to support daily work.
Who should attend
- Staff new to the subject or moving into the role
- Senior and middle managers
- Department heads and team leaders
- High-potential staff
- Technical experts moving into management
Daily outline
- Day 1Introduction to Decision Making & Problem Solving: concepts, terminology and standards
- Day 2Communication, feedback and influence
- Day 3Leading change and managing resistance
- Day 4Performance, accountability and coaching
- Day 5Practical exercises, review and assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 15–19 March 2027 | WEB Online | $2,500 | Register |
| 7–11 June 2027 | MADMadrid | $4,500 | Register |
| 19–23 December 2027 | DOHDoha | $4,500 | Register |
| 18–22 June 2028 | KBRAl Khobar | $4,500 | Register |
| 25–29 September 2028 | WEB Online | $2,500 | Register |
| 10–14 December 2028 | JEDJeddah | $4,500 | Register |
| 26 February – 2 March 2029 | DXBDubai | $4,500 | Register |
| 26–30 August 2029 | RUHRiyadh | $4,500 | Register |
| 5–9 November 2029 | WEB Online | $2,500 | Register |
| 17–21 February 2030 | DOHDoha | $4,500 | Register |
| 11–15 August 2030 | MCTMuscat | $4,500 | Register |
| 11–15 November 2030 | WEB Online | $2,500 | Register |
The Decision Making & Problem Solving series
Frequently asked questions
How much does Fundamentals of Decision Making & Problem Solving cost?
The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.
Where and when is the course held?
Sessions run from 2027 to 2030 in Madrid, Doha, Al Khobar, Jeddah, Dubai, Riyadh and Muscat, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.