Fundamentals of Loan Recovery & Collections
Overview
Fundamentals of Loan Recovery & Collections gives banking and insurance professionals a practical command of products, risk and regulation in a fast-changing market. It is designed for participants who are new to the subject or want a solid, structured foundation.
What you will be able to do
- Explain the key concepts, terminology and standards of Loan Recovery & Collections.
- Describe digital channels and fintech.
- Carry out routine tasks related to performance, profitability and reporting safely and correctly.
- Recognise early warning signs in products, markets and customers and escalate them.
- Use checklists and simple tools to support daily work.
Who should attend
- Staff new to the subject or moving into the role
- Bankers and relationship managers
- Risk, credit and compliance staff
- Insurance underwriters and claims staff
- Operations and branch teams
Daily outline
- Day 1Introduction to Loan Recovery & Collections: concepts, terminology and standards
- Day 2Digital channels and fintech
- Day 3Performance, profitability and reporting
- Day 4Products, markets and customers
- Day 5Practical exercises, review and assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 12–16 April 2027 | MADMadrid | $4,500 | Register |
| 26–30 July 2027 | WEB Online | $2,500 | Register |
| 24–28 October 2027 | JEDJeddah | $4,500 | Register |
| 2–6 January 2028 | DOHDoha | $4,500 | Register |
| 24–28 July 2028 | DXBDubai | $4,500 | Register |
| 9–13 October 2028 | WEB Online | $2,500 | Register |
| 27–31 May 2029 | RUHRiyadh | $4,500 | Register |
| 20–24 August 2029 | WEB Online | $2,500 | Register |
| 25–29 November 2029 | MCTMuscat | $4,500 | Register |
| 21–25 January 2030 | LONLondon | $4,500 | Register |
| 28 July – 1 August 2030 | JEDJeddah | $4,500 | Register |
| 7–11 October 2030 | WEB Online | $2,500 | Register |
The Loan Recovery & Collections series
Frequently asked questions
How much does Fundamentals of Loan Recovery & Collections cost?
The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.
Where and when is the course held?
Sessions run from 2027 to 2030 in Madrid, Jeddah, Doha, Dubai, Riyadh, Muscat and London, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.