Advanced Digital Marketing

SGT-MK1055 daysAdvancedSales, Marketing & Customer Service

Overview

Advanced Digital Marketing helps commercial teams understand customers, win and keep business, and measure what their marketing and service efforts deliver. It is aimed at experienced practitioners who want to analyse complex cases, optimise performance and lead improvements.

What you will be able to do

  • Analyse complex problems in Digital Marketing using structured methods.
  • Optimise results through service standards and customer journeys.
  • Evaluate handling objections and complaints and justify decisions with data and standards.
  • Lead improvement projects on digital tools and CRM.
  • Coach colleagues and turn good practice into written procedures.

Who should attend

  • Experienced practitioners with three or more years in the field
  • Sales and marketing professionals
  • Customer service and call centre staff
  • Business development managers
  • Communication and PR teams

Daily outline

  1. Day 1Advanced review and current challenges in Digital Marketing
  2. Day 2Service standards and customer journeys
  3. Day 3Handling objections and complaints
  4. Day 4Digital tools and CRM
  5. Day 5Complex case studies, workshop and assessment

Sessions 2027–⁠2030

DatesCityFeeRegister
22–⁠26 February 2027WEB Online$2,500Register
3–⁠7 May 2027DXBDubai$4,500Register
7–⁠11 November 2027KBRAl Khobar$4,500Register
26–⁠30 March 2028JEDJeddah$4,500Register
10–⁠14 September 2028RUHRiyadh$4,500Register
11–⁠15 December 2028WEB Online$2,500Register
25–⁠29 March 2029KBRAl Khobar$4,500Register
16–⁠20 September 2029CAICairo$4,500Register
17–⁠21 December 2029WEB Online$2,500Register
23–⁠27 June 2030CAICairo$4,500Register
23–⁠27 September 2030WEB Online$2,500Register
2–⁠6 December 2030MADMadrid$4,500Register

The Digital Marketing series

Frequently asked questions

How much does Advanced Digital Marketing cost?

The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.

Where and when is the course held?

Sessions run from 2027 to 2030 in Dubai, Al Khobar, Jeddah, Riyadh, Cairo and Madrid, and live online. See the session table above for exact dates.

What certificate will I receive?

Participants who complete the course receive an SGT certificate of completion showing the training hours.

In which language is the course delivered?

Sessions are delivered in English or Arabic. Tell us your preferred language when you register.

Can SGT deliver this course in-house?

Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.

How do I register?

Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.

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DatesRegister

Ready to book a seat or plan in-house training?

Send us the course name and preferred city on WhatsApp. We reply with dates, a quotation and registration steps.

Register on WhatsApp ⁦+20 106 597 6553⁩