Advanced Front Desk & Reception
Overview
Advanced Front Desk & Reception helps administrative professionals organise work, communicate clearly and support managers with accuracy and discretion. It is aimed at experienced practitioners who want to analyse complex cases, optimise performance and lead improvements.
What you will be able to do
- Analyse complex problems in Front Desk & Reception using structured methods.
- Optimise results through planning, time and task management.
- Evaluate written communication and reports and justify decisions with data and standards.
- Lead improvement projects on meetings, minutes and follow-up.
- Coach colleagues and turn good practice into written procedures.
Who should attend
- Experienced practitioners with three or more years in the field
- Executive secretaries and assistants
- Office managers and coordinators
- Administrative officers
- Front office staff
Daily outline
- Day 1Advanced review and current challenges in Front Desk & Reception
- Day 2Planning, time and task management
- Day 3Written communication and reports
- Day 4Meetings, minutes and follow-up
- Day 5Complex case studies, workshop and assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 15–19 March 2027 | LONLondon | $4,500 | Register |
| 27 September – 1 October 2027 | MADMadrid | $4,500 | Register |
| 6–10 December 2027 | WEB Online | $2,500 | Register |
| 20–24 March 2028 | WEB Online | $2,500 | Register |
| 18–22 June 2028 | KBRAl Khobar | $4,500 | Register |
| 25–29 December 2028 | DXBDubai | $4,500 | Register |
| 12–16 February 2029 | WEB Online | $2,500 | Register |
| 21–25 May 2029 | MADMadrid | $4,500 | Register |
| 4–8 November 2029 | MCTMuscat | $4,500 | Register |
| 25–29 March 2030 | LONLondon | $4,500 | Register |
| 22–26 September 2030 | RUHRiyadh | $4,500 | Register |
| 16–20 December 2030 | WEB Online | $2,500 | Register |
The Front Desk & Reception series
Frequently asked questions
How much does Advanced Front Desk & Reception cost?
The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.
Where and when is the course held?
Sessions run from 2027 to 2030 in London, Madrid, Al Khobar, Dubai, Muscat and Riyadh, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.