Conflict Management: Comprehensive Professional Program
Overview
Conflict Management: Comprehensive Professional Program helps managers lead people, decisions and change with more clarity, using tools they can test with their own teams straight away. Over ten days it covers the full scope of the subject, from fundamentals to advanced practice, and ends with a workplace-based capstone project.
What you will be able to do
- Master Conflict Management from fundamentals to advanced practice.
- Apply strategy, priorities and decision making, building and developing high-performing teams and communication, feedback and influence in integrated case studies.
- Design an improvement program covering performance, accountability and coaching and negotiation and conflict resolution.
- Assess risk, cost and performance with recognised indicators.
- Complete a capstone project based on your own workplace.
- Present recommendations to management with confidence.
Who should attend
- Specialists and supervisors preparing to lead the function
- Senior and middle managers
- Department heads and team leaders
- High-potential staff
- Technical experts moving into management
Daily outline
- Day 1Introduction to Conflict Management: concepts, terminology and standards
- Day 2Strategy, priorities and decision making
- Day 3Building and developing high-performing teams
- Day 4Communication, feedback and influence
- Day 5Leading change and managing resistance
- Day 6Performance, accountability and coaching
- Day 7Negotiation and conflict resolution
- Day 8Personal leadership action plan
- Day 9Leadership styles and self-awareness
- Day 10Capstone project presentations and final assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 22 February – 5 March 2027 | LONLondon | $8,500 | Register |
| 1–12 August 2027 | KBRAl Khobar | $8,500 | Register |
| 22–26 November 2027 | WEB Online | $4,500 | Register |
| 21–25 February 2028 | WEB Online | $4,500 | Register |
| 21 May – 1 June 2028 | MCTMuscat | $8,500 | Register |
| 27 November – 8 December 2028 | LONLondon | $8,500 | Register |
| 26 February – 9 March 2029 | MADMadrid | $8,500 | Register |
| 21–25 May 2029 | WEB Online | $4,500 | Register |
| 5–16 August 2029 | JEDJeddah | $8,500 | Register |
| 5–16 May 2030 | CAICairo | $8,500 | Register |
| 19–23 August 2030 | WEB Online | $4,500 | Register |
| 10–21 November 2030 | KBRAl Khobar | $8,500 | Register |
The Conflict Management series
Frequently asked questions
How much does Conflict Management: Comprehensive Professional Program cost?
For the 10-day program the fee is US$4,500 per participant online or US$8,500 in the classroom.
Where and when is the course held?
Sessions run from 2027 to 2030 in London, Al Khobar, Muscat, Madrid, Jeddah and Cairo, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.