Fundamentals of Conflict Management
Overview
Fundamentals of Conflict Management helps managers lead people, decisions and change with more clarity, using tools they can test with their own teams straight away. It is designed for participants who are new to the subject or want a solid, structured foundation.
What you will be able to do
- Explain the key concepts, terminology and standards of Conflict Management.
- Describe strategy, priorities and decision making.
- Carry out routine tasks related to building and developing high-performing teams safely and correctly.
- Recognise early warning signs in communication, feedback and influence and escalate them.
- Use checklists and simple tools to support daily work.
Who should attend
- Staff new to the subject or moving into the role
- Senior and middle managers
- Department heads and team leaders
- High-potential staff
- Technical experts moving into management
Daily outline
- Day 1Introduction to Conflict Management: concepts, terminology and standards
- Day 2Strategy, priorities and decision making
- Day 3Building and developing high-performing teams
- Day 4Communication, feedback and influence
- Day 5Practical exercises, review and assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 24–28 May 2027 | MADMadrid | $4,500 | Register |
| 23–27 August 2027 | WEB Online | $2,500 | Register |
| 28 November – 2 December 2027 | JEDJeddah | $4,500 | Register |
| 3–7 January 2028 | WEB Online | $2,500 | Register |
| 9–13 April 2028 | DOHDoha | $4,500 | Register |
| 16–20 October 2028 | DXBDubai | $4,500 | Register |
| 6–10 May 2029 | DOHDoha | $4,500 | Register |
| 13–17 August 2029 | WEB Online | $2,500 | Register |
| 25–29 November 2029 | KBRAl Khobar | $4,500 | Register |
| 17–21 March 2030 | JEDJeddah | $4,500 | Register |
| 10–14 June 2030 | WEB Online | $2,500 | Register |
| 9–13 September 2030 | DXBDubai | $4,500 | Register |
The Conflict Management series
Frequently asked questions
How much does Fundamentals of Conflict Management cost?
The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.
Where and when is the course held?
Sessions run from 2027 to 2030 in Madrid, Jeddah, Doha, Dubai and Al Khobar, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.