Fundamentals of Crisis Communication
Overview
Fundamentals of Crisis Communication helps public servants design better policies and services, manage resources responsibly and deliver measurable results for citizens. It is designed for participants who are new to the subject or want a solid, structured foundation.
What you will be able to do
- Explain the key concepts, terminology and standards of Crisis Communication.
- Describe partnerships and stakeholder engagement.
- Carry out routine tasks related to government frameworks and national visions safely and correctly.
- Recognise early warning signs in policy design and analysis and escalate them.
- Use checklists and simple tools to support daily work.
Who should attend
- Staff new to the subject or moving into the role
- Government leaders and managers
- Policy and strategy staff
- Service delivery and customer teams
- Municipal and regulatory staff
Daily outline
- Day 1Introduction to Crisis Communication: concepts, terminology and standards
- Day 2Partnerships and stakeholder engagement
- Day 3Government frameworks and national visions
- Day 4Policy design and analysis
- Day 5Practical exercises, review and assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 22–26 February 2027 | WEB Online | $2,500 | Register |
| 17–21 May 2027 | LONLondon | $4,500 | Register |
| 28 November – 2 December 2027 | JEDJeddah | $4,500 | Register |
| 14–18 February 2028 | LONLondon | $4,500 | Register |
| 8–12 May 2028 | WEB Online | $2,500 | Register |
| 6–10 August 2028 | MCTMuscat | $4,500 | Register |
| 17–21 June 2029 | KBRAl Khobar | $4,500 | Register |
| 10–14 September 2029 | WEB Online | $2,500 | Register |
| 16–20 December 2029 | MCTMuscat | $4,500 | Register |
| 28 January – 1 February 2030 | LONLondon | $4,500 | Register |
| 7–11 July 2030 | KBRAl Khobar | $4,500 | Register |
| 7–11 October 2030 | WEB Online | $2,500 | Register |
The Crisis Communication series
Frequently asked questions
How much does Fundamentals of Crisis Communication cost?
The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.
Where and when is the course held?
Sessions run from 2027 to 2030 in London, Jeddah, Muscat and Al Khobar, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.