Fundamentals of Innovation in Government
Overview
Fundamentals of Innovation in Government helps public servants design better policies and services, manage resources responsibly and deliver measurable results for citizens. It is designed for participants who are new to the subject or want a solid, structured foundation.
What you will be able to do
- Explain the key concepts, terminology and standards of Innovation in Government.
- Describe government frameworks and national visions.
- Carry out routine tasks related to policy design and analysis safely and correctly.
- Recognise early warning signs in service design and customer happiness and escalate them.
- Use checklists and simple tools to support daily work.
Who should attend
- Staff new to the subject or moving into the role
- Government leaders and managers
- Policy and strategy staff
- Service delivery and customer teams
- Municipal and regulatory staff
Daily outline
- Day 1Introduction to Innovation in Government: concepts, terminology and standards
- Day 2Government frameworks and national visions
- Day 3Policy design and analysis
- Day 4Service design and customer happiness
- Day 5Practical exercises, review and assessment
Sessions 2027–2030
| Dates | City | Fee | Register |
|---|---|---|---|
| 22–26 March 2027 | WEB Online | $2,500 | Register |
| 6–10 June 2027 | KBRAl Khobar | $4,500 | Register |
| 13–17 December 2027 | MADMadrid | $4,500 | Register |
| 19–23 March 2028 | MCTMuscat | $4,500 | Register |
| 5–9 June 2028 | WEB Online | $2,500 | Register |
| 25–29 September 2028 | DXBDubai | $4,500 | Register |
| 20–24 May 2029 | RUHRiyadh | $4,500 | Register |
| 13–17 August 2029 | WEB Online | $2,500 | Register |
| 4–8 November 2029 | KBRAl Khobar | $4,500 | Register |
| 7–11 January 2030 | LONLondon | $4,500 | Register |
| 15–19 April 2030 | WEB Online | $2,500 | Register |
| 7–11 July 2030 | KBRAl Khobar | $4,500 | Register |
The Innovation in Government series
Frequently asked questions
How much does Fundamentals of Innovation in Government cost?
The fee is US$2,500 per participant online or US$4,500 in the classroom for 5 days.
Where and when is the course held?
Sessions run from 2027 to 2030 in Al Khobar, Madrid, Muscat, Dubai, Riyadh and London, and live online. See the session table above for exact dates.
What certificate will I receive?
Participants who complete the course receive an SGT certificate of completion showing the training hours.
In which language is the course delivered?
Sessions are delivered in English or Arabic. Tell us your preferred language when you register.
Can SGT deliver this course in-house?
Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.
How do I register?
Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.