Professional Selling Skills: Comprehensive Professional Program

SGT-MK12110 daysProfessional programSales, Marketing & Customer Service

Overview

Professional Selling Skills: Comprehensive Professional Program helps commercial teams understand customers, win and keep business, and measure what their marketing and service efforts deliver. Over ten days it covers the full scope of the subject, from fundamentals to advanced practice, and ends with a workplace-based capstone project.

What you will be able to do

  • Master Professional Selling Skills from fundamentals to advanced practice.
  • Apply digital tools and CRM, measuring results and ROI and customer insight and segmentation in integrated case studies.
  • Design an improvement program covering channels, campaigns and content and sales process and pipeline.
  • Assess risk, cost and performance with recognised indicators.
  • Complete a capstone project based on your own workplace.
  • Present recommendations to management with confidence.

Who should attend

  • Specialists and supervisors preparing to lead the function
  • Sales and marketing professionals
  • Customer service and call centre staff
  • Business development managers
  • Communication and PR teams

Daily outline

  1. Day 1Introduction to Professional Selling Skills: concepts, terminology and standards
  2. Day 2Digital tools and CRM
  3. Day 3Measuring results and ROI
  4. Day 4Customer insight and segmentation
  5. Day 5Value proposition and positioning
  6. Day 6Channels, campaigns and content
  7. Day 7Sales process and pipeline
  8. Day 8Service standards and customer journeys
  9. Day 9Handling objections and complaints
  10. Day 10Capstone project presentations and final assessment

Sessions 2027–⁠2030

DatesCityFeeRegister
15–⁠19 February 2027WEB Online$4,500Register
23 May – 3 June 2027DOHDoha$8,500Register
21 November – 2 December 2027CAICairo$8,500Register
27–⁠31 March 2028WEB Online$4,500Register
26 June – 7 July 2028DXBDubai$8,500Register
24 December – 4 January 2029DOHDoha$8,500Register
22 January – 2 February 2029LONLondon$8,500Register
2–⁠6 April 2029WEB Online$4,500Register
22 July – 2 August 2029KBRAl Khobar$8,500Register
7–⁠11 January 2030WEB Online$4,500Register
28 April – 9 May 2030CAICairo$8,500Register
6–⁠17 October 2030KBRAl Khobar$8,500Register

The Professional Selling Skills series

Frequently asked questions

How much does Professional Selling Skills: Comprehensive Professional Program cost?

For the 10-day program the fee is US$4,500 per participant online or US$8,500 in the classroom.

Where and when is the course held?

Sessions run from 2027 to 2030 in Doha, Cairo, Dubai, London and Al Khobar, and live online. See the session table above for exact dates.

What certificate will I receive?

Participants who complete the course receive an SGT certificate of completion showing the training hours.

In which language is the course delivered?

Sessions are delivered in English or Arabic. Tell us your preferred language when you register.

Can SGT deliver this course in-house?

Yes. For groups we deliver the course at your premises in any city, with content adapted to your equipment and procedures.

How do I register?

Send the course name, city and dates on WhatsApp to +20 106 597 6553. We reply with booking confirmation and registration steps.

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DatesRegister

Ready to book a seat or plan in-house training?

Send us the course name and preferred city on WhatsApp. We reply with dates, a quotation and registration steps.

Register on WhatsApp ⁦+20 106 597 6553⁩